1, Mar 2024
Clear BPO Appoints Heather Sandusky As Vice President of Coaching

Deep Trade Background Delivers BPO-Particular Experience

Rockville, MD, August. 8, 2022 – Heather Sandusky is becoming a member of Clear BPO, a worldwide contact heart and enterprise course of outsourcer, as vice chairman of coaching.

Sandusky can be answerable for the corporate’s schooling and expertise growth making certain that each one new workers have a world-class onboarding and coaching expertise after they be part of Clear BPO and all through their careers. She can even serve on the corporate’s Government Administration Staff and report back to Lance Hale, president of Clear BPO.

“Heather brings an infectious ardour to her new function,” stated Hale. “This intangible trait blends seamlessly together with her impeccable skilled attributes that began when she started on the frontline answering telephones. Since her early days, she has progressed quickly by way of operational and training-focus roles the place she carried out applications that drove enhancements all through all the group.”

Sandusky labored most not too long ago at Alorica because the BPO’s vice chairman of operations coaching the place she was answerable for management coaching and growth for North America and Europe. She additionally labored at Precision Response Company, and Aegis Communications in addition to serving in the US Marine Corps. She is a inexperienced belt, Lean Six Sigma.

“Clear BPO’s continued progress in Belize and the Philippines, in addition to its current growth to Jamaica, requires a constant strategy globally to make sure all brokers and employees can ship unmatched high quality to our shoppers,” stated Sandusky. “Not solely was I interested in the management the corporate is displaying within the BPO sector, however I used to be additionally interested in the extent of management the senior government group shows to its workers and shoppers.”

Sandusky’s first official day was August 8, 2022.

About Clear BPO

Clear BPO is a premier enterprise course of outsourcer (BPO), delivering contact heart companies, buyer help, acquisition and retention, technical help, and knowledge entry companies for small, medium and Fortune 500 corporations. Since opening its doorways in 2009, Clear BPO has been named the ‘Finest Outsourcing Supplier’ on the 2020 ICMI World Contact Middle awards in addition to been acknowledged as one of many Inc. 5000 “Quickest-Rising Personal Corporations in America” for seven years by pushing boundaries, making certain each individual’s expertise is healthier than earlier than. The corporate now has workers and places of work throughout Belize, the Philippines, Jamaica and the US


Kevin Lightfoot


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