This text first appeared within the Buyer Strategist
The automotive business has been on a curler coaster journey of revenue and loss lately. At first of the COVID-19 pandemic, automotive gross sales tumbled in 2020 earlier than surging demand and a world chip scarcity despatched costs skyrocketing in 2021. The continued chip scarcity in addition to main provide chain disruptions, nonetheless, have led to delays and stock shortages that proceed to improve new and used automotive markets.
There’s little or no that automotive teams and dealerships can do about these international situations. Areas that they’ll management are the client expertise



