Redundancy plan essential to restrict publicity
By Scott Newman, CEO, Clear BPO
An innocent-sounding resolution to assist native companies within the Philippines dangers upending the BPO business right here.
As with all authorities selections, some background is useful.
Throughout the peak of the pandemic, the Fiscal Incentives Assessment Board (FIRB) introduced that enterprise course of outsourcing (BPO) corporations may conduct as much as 90% of their work remotely till March 31, 2022. This allowed BPO firms – the nation’s largest private- sector employer – to ship most of their brokers dwelling whereas nonetheless making the most of tax breaks provided



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