The customer experience is critical to success in any industry, but none more than healthcare. In healthcare, you must ensure that you view those using your services as patients instead of customers, which requires a different approach.
In addition, you
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Meghan Markle, 41, celebrated International Women’s Day by visiting Harvest Home in Los Angeles, which provides great help to expecting mothers. The Duchess of Sussex wore all black for the occasion, but her jewelery was bright and gold.
Meghan appeared
A trainee metal detectorist in northern Germany recently hit on something his mentor never expected: an 800-year-old hoard of gold jewelry and silver coins that hint at the area’s trade connections.
The large hoard contained a dazzling collection of artifacts.
When he was a teen growing up in Cobble Hill on Vancouver Island, Warren Steven Scott stumbled onto a show on “Fashion Television.” Watching models stomp down the runway, at first he was a little confused. He was seeing people
Prince William and Kate Middleton are back at the BAFTAs.
The Prince and Princess of Wales made their long-awaited return to the awards show’s red carpet for the first time since 2020 on Sunday.
Middleton, 41, wowed in a familiar-looking
Fans and scholars might be surprised to learn that the earring in Johannes Vermeer’s “Girl with a Pearl Earring” (1664–67) may have been an imitation gem. The
Catherine, the Princess of Wales continued her power dressing streak on Monday afternoon, while attending an event hosted by the Royal Foundation Center for Early Childhood in London. Kate Middleton’s sharp cut and tailored red pantsuit was eye-catching, with its
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